Part 1
- Contract cleaning specification
- Chemical & disinfectant
- Machinery & equipment
- Procedures for cleaning
- Health & Safety
- Floor care maintenance
- Bacteria & Structure
Part 2
- Supervision & motivation
- Staff Handling
- Scheduling of work
- Quality control
Part 3
- Operative cleaning manual
- Safety measures
- Chemicals, machinery & equipment
- Hard floor maintenance
- Carpet maintenance
- Toilet & sanitary appliances
- Furniture & fitting
- General cleaning
- Glass window